This Privacy Policy describes how we collect, use, and protect the information you provide when using our website. By accessing or using this website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1 Contact Information
When you use the "Contact Us" form on our website, we collect:
Name
Email address
Phone number
Any additional information you provide in the message
1.2 Usage Information
We may collect non-personal information automatically, such as:
IP address Browser type Operating system
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 Responding to Inquiries
We use your contact information to respond to inquiries or messages you submit through the "Contact Us" form.
2.2 Analytics and Improvements
We may use non-personal information for analytics to improve the functionality and content of our website.
3. Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share information in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website.
Legal Requirements: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.
4. Security Measures
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience on our website. You can adjust your browser settings to disable cookies if you prefer.
6. Your Rights and Choices
You have the right to: Request access to, correction, or deletion of your personal information Opt-out of receiving communications from us
7. Children's Privacy
Our website is not directed towards individuals under the age of 13. We do not knowingly collect personal information from children.
8. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy. Please check this page periodically for any changes.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at info@movee.cab
Refund Policy
Thank you for choosing Miraturus Ventures Private Limited for your Sustainable mobility solution needs. We strive to provide high-quality services and ensure customer satisfaction. This Refund Policy outlines the terms and conditions under which refunds will be provided for our services. Please read this policy carefully before using our services.
1. Scope of Refund Policy
This Refund Policy applies to all services offered by Miraturus Ventures Private Limited through our corporate website. It covers the circumstances under which customers may be eligible for a refund and the process for obtaining a refund.
2. Eligibility for Refunds
We understand that situations may arise where you may need to request a refund. Refunds will be considered under the following circumstances:
2.1. Service Unavailability:
If we are unable to provide the agreed-upon service due to unforeseen circumstances or technical issues, you may be eligible for a refund.
2.2. Cancellation within the Cooling-off Period:
If you decide to cancel the service within a specified "cooling-off period" (usually 7 days from the date of purchase), you may be eligible for a refund. Please note that certain services may not have a cooling-off period.
2.3. Non-Delivery of Promised Features:
If the service does not meet the specifications and features promised on our website, and we are unable to resolve the issues promptly, you may be eligible for a refund.
3. Exclusions from Refund Eligibility
Certain situations may not be eligible for a refund, including but not limited to:
3.1. Change of Mind:
Refunds will not be issued for a change of mind or if you decide that you no longer want or need the service.
3.2. Violation of Terms of Service:
If the refund request is a result of a violation of our terms of service, you will not be eligible for a refund.
3.3. Third-Party Actions:
We are not responsible for refunding any fees or charges imposed by third-party vendors, such as payment processors or banks.
4. How to Request a Refund
To initiate a refund request, please follow these steps:
4.1. Contact Customer Support:
4.2. Provide Supporting Information:
In some cases, we may require additional information or documentation to process your refund request. Please provide any requested information promptly.
4.3. Wait for Confirmation:
Once your request is received, our team will review it and respond within a reasonable time frame. If your request is approved, we will provide instructions for the refund process.
5. Refund Process
If your refund request is approved, the refund will be processed through the original payment method used for the purchase. Please note that processing times may vary depending on your financial institution.
6. Changes to this Refund Policy
We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to stay informed about any updates.
7. Contact Information
If you have any questions or concerns about this Refund Policy, please contact us at support@movee.cab By using our services, you agree to comply with the terms outlined in this Refund Policy. Thank you for choosing Miraturus Ventures Private Limited for your Sustainable mobility solution needs.